Health & Safety

ZenRUN provides general running coaching, including coaching supported by AI tools. It is not medical, physiotherapy, dietetic or allied health advice. It does not diagnose, treat or cure any condition and is not a substitute for care from a qualified health professional.

1. Check with a professional when appropriate

Talk to your doctor or another qualified professional before you start or change your exercise, especially if you:

• have a heart condition, high blood pressure or another medical condition;
• are pregnant, postpartum or returning after childbirth;
• have an injury, pain, illness or recent surgery;
• take medication that affects exercise, heart rate or balance;
• have a history of disordered eating or exercise dependence; or
• have been told to exercise only under supervision.

2. Stop and seek urgent help

Stop exercising and seek urgent medical help if you experience chest pain or pressure, severe breathlessness, fainting or near-fainting, sudden dizziness, confusion, a seizure, an irregular heartbeat, or another sudden and severe symptom.

In an emergency in Australia, call 000. Do not wait for a reply from Michelle or ZenRUN before getting urgent help.

3. Injuries and symptoms

Do not run through pain that changes your movement, gets worse during activity, or persists afterwards. Seek assessment from a doctor or physiotherapist for ongoing pain, swelling, restricted movement, a suspected fracture, or symptoms that are not settling.

If you have a fall, head knock, foot or leg injury, or a medical event, follow the advice of your treating professional. A plan can be adapted, but it does not replace assessment.

4. AI-generated coaching

ZenRUN uses software and AI to help prepare weekly guidance. AI can make mistakes, miss context, or suggest something that is not right for you. Automated checks help, but they do not replace your judgment or professional advice.

You decide whether to follow any suggestion. If a session feels unsafe, stop. If you are unsure, ask a qualified professional or contact Michelle before continuing.

ZenRUN does not continuously monitor your health, physical condition or training activity. You need to tell us about new injuries, illness, medical advice or significant changes so the coaching context can be updated.

5. Listening to your body

Use effort and how you feel, not pace alone. Fatigue, poor sleep, stress, illness, heat, travel and life load can all affect what is safe on a given day. It is okay to shorten, walk, move or skip a session. Missing a session is not a failure.

6. Heat, weather and terrain

Take extra care in heat, humidity, cold, smoke, storms and low light. Carry water where needed, tell someone where you are going, and choose terrain that matches your experience and the conditions. Do not take unnecessary risks on trails, roads or remote routes.

7. Pregnancy, postpartum and recovery

If you are pregnant, postpartum or recovering from surgery or illness, seek advice from your treating professional before starting or changing running. ZenRUN guidance is general and cannot assess your individual medical situation.

8. Nutrition, hydration and mental health

ZenRUN does not provide individual medical nutrition advice or treatment for mental health conditions. If you need support with food, body image, anxiety, depression, trauma or burnout, contact a qualified professional. In a crisis, contact emergency services or a crisis service in your country.

9. Your responsibility

You are responsible for your own health, safety and decisions about exercise. You take part at your own risk. ZenRUN does not guarantee that any session, plan or suggestion will be suitable, accurate or free from risk.

Nothing on this page or in ZenRUN excludes rights or guarantees that cannot be excluded under the Australian Consumer Law.

10. Contact

If you are unsure about a ZenRUN session or need to update your coaching context, contactsupport@zenruncoach.com.